Each of the products is specially designed for your dear friends. The metal accessories used are imported and durable and useful for the outdoor environment. In order for the leash to be strong, the joints are reinforced with at least three tight stitches. The fabrics used in the collars are imported and 100% cotton. The round name tag is sold separately. The round name tag is sold separately. In order not to deteriorate the materials and fabric used in the products specially designed for your dear friends, do not contact or wash the products with water. If the product becomes dirty, it should be wiped with a damp cloth and no detergent should be used. Unfortunately, no exchange or refund can be made in case of deterioration or darkening of the products in case of contact with water or washing. Products are specially produced for your dear friends, therefore, unfortunately, returns or exchanges cannot be made. Please contact us for problems such as blackening or deterioration that may occur in products despite complying with the terms of use. All products are specially produced according to the measurements of your dear friend, so there is a production process of at least 15 days for the products. This period, including shipping, is a maximum of 20 working days. Cancellation or refund is possible if the order takes longer than 20 days to reach you.